Refund policy
Last updated: 08/24/2025
Taruni Laya prides itself on the high quality of its materials, weaves, and sarees. We take meticulous care to ensure that every product meets our standards before it is shipped.
Manual Inspection and No Returns
Each item undergoes a detailed, manual inspection for quality before being shipped. We take great care to ensure that every saree is free from defects and meets our high standards. Due to this thorough quality control process and to maintain the integrity of our products, we do not accept returns or exchanges.
All sales are final.
Variations in Color
Please be aware that the colors of our products may vary slightly from the images displayed on our website. We make a diligent effort to photograph our items under various lighting conditions, including both indoor and natural light, to showcase their unique characteristics and potential color variations.
However, the final rendering of colors can depend on several factors beyond our control, including:
- Your browser settings
- The type of device you are using (e.g., desktop, tablet, mobile)
- Your individual display settings and calibration
We do not accept returns or offer refunds based on color variations. By purchasing from our site, you acknowledge and accept this policy.
Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item, please contact us at thetarunilaya@gmail.com within 24 hours of receiving your order. Please provide your order number and clear photographs of the item and its packaging. We will assess the situation in accordance with our quality standards and, if a replacement is determined to be necessary, we will promptly arrange for one.
Refund Timing
In the rare event that a refund is issued, please be aware that the timing is subject to standard banking procedures.
- Processing Time: Refunds are typically credited back to your original payment method within 5-10 business days, depending on your financial institution.
- Confirmation: You will receive an email confirmation from us as soon as the refund has been successfully processed.
Contact Us
If you have any questions concerning our return and refund policy, please contact us at: thetarunilaya@gmail.com